Travel and Tourism | Lagos Aviation Academy

BASIC TICKETING AND RESERVATION

This basic ten-day programme will equip participants with the skills and knowledge needed for searching for fares, packages, making reservations and using ticketing platforms. You will have the opportunity to learn about a range of industry terms and aviation business structure, as well as using platforms like Amadeus GDS.

TOUR PACKAGE

Do you want to learn a handful of persuasive techniques that will make people listen, trust and believe what you say? This course will help you gain increased confidence in your ability to sell destinations, answer common questions asked by travel customers and provide valuable advice that customers are willing to pay for.

CUSTOMER SERVICE

The benefits of great customer service include increased customer satisfaction, loyalty and profit. This course will teach you how to drive outstanding customer service with the winning combination of knowledge, skills and attitude. Our aviation experts will equip you with what it takes to win, please and retain a customer.

PASSENGER GROUND SERVICES

Do you have a dream to work as an airport attendant, ticketing agent or even an airline representative? If YES then this course is for you!

IATA FOUNDATION IN TRAVEL & TOURISM WITH AMADEUS

Your journey as a travel consultant begins here. This course provides the requisite knowledge and skills needed to function effectively in the industry as a travel professional. Learn to give expert advice on ticketing and other essential travel requirements to your clients. In addition, you will learn how to create and manage reservations using Amadeus GDS.

IATA TRAVEL & TOURISM CONSULTANT

Join over 6000 participants from 74 countries that have enrolled for this IATA course. Become a pro in advising travellers on everything from visa applications, air fares, airline restrictions and general information about different countries. With the knowledge gained from this course, you can successfully advise customers on the best travel options. You will also learn how to process exchange and reissue of tickets in a timely manner.

IATA MANAGING THE TRAVEL BUSINESS

Almost 1000 participants from 58 countries have successfully enrolled for this programme. What are you waiting for? Tap into your talents and unlock your potential of becoming an excellent manager.

BSP ESSENTIALS FOR TRAVEL AGENTS (eLearning)

BSP Essentials for Travel Agents is a training course providing essential knowledge of the Billing and Settlement Plan (BSP), specifically for travel agents. It is designed to raise the learner's awareness of the BSP system and processes, and improve an Agent's efficiency and level of knowledge. This course is intended to explain elements of the BSP system that are common to all parts of the world and is divided into five learning modules covering the fundamental components of the BSP system

ACCOUNTING & FINACIAL MANAGEMENT FOR TRAVEL AGENICES (eLearning)

Feeling unable to explain your agency’s financials? Are you frustrated that you don’t understand accounting transactions or your financial statements? Why they are so important?

DESTINATION GEOGRAPHY (eLearning)

Today's travelers are better informed about geography. They expect their travel consultant to have more information and knowledge about travel geography than they do. Continually learning as much as possible about geography to stay current is probably the most important investment for travel professionals. By studying this course you will gain confidence in your ability to sell destinations, answer common questions asked by travel customers and provide valuable advice that customers are willing to pay for

GEOGRAPHY IN TRAVEL PLANNING (eLearning)

Geography is central to tourism as travelers take into account the travel time, routing, and local climate when choosing a vacation destination. In order to successfully sell travel products, you need to understand what drives tourist decisions and what geographically sets places apart.

HARVARD MANAGEMENTOR FOR IATA STUDENTS & GRADUATES

Harvard ManageMentor© (HMM) is the premier on-demand learning and performance support resource for leadership and management skills development. Fueled by the latest in thinking and proven practices from Harvard Business Publishing's world-class experts, this training program delivers critical leadership and management skills when you need them most

HUMAN TRAFFICKING AWARNESS (eLearning)

The global air transport system is the business of freedom and it plays a unique role in connecting businesses to markets, uniting family and friends, bringing people together and facilitating tourism and cultural exchange.

OVERVIEW OF THE AIR TRANSPORTATION SYSTEM (eLearning)

This course will provide you with an overview of the air transportation system and illustrate the interdependence among its components: airlines, airports, civil aviation authorities and air navigation services. You will explore the complex system which is required in order to carry passengers and goods from point A to point B, and the organizations, people and technologies that make the air transport industry safe and sustainable.

TRAVEL AGENCY FEES: A PROFESSIONAL APPROACH (eLearning)

A fee-based business model is essential for travel agencies and significantly enhances their profitability. In this course you will learn the general trends and best practices in the implementation or setting of agency fees, the various types of fees collected by travel agencies, and the best way to communicate them to customers. This course also explains the evolution in the role of the travel agent, the airline industry business model, and the role of the travel customer. Additionally, it communicates complex information, such as how to compute, market, explain, defend, and ultimately charge transaction fees, and will prepare you for this course examination.

DANGEROUS GOODS REGULATIONS (DGR) INITIAL CATEGORY 3

This course is intended for staff of freight forwarders who either have zero prior DGR training or who need to update their training. The IATA DGR satisfies IATA and ICAO training requirements and makes you eligible to handle and process dangerous goods for carriage of by air.

IATA CARGO HANDLING COURSE (INTRODUCTORY)

The air cargo sector is just the place to launch your aviation career with over 52 million tons of cargo transported per annum. This course prepares you to work effectively in this sector. You’ll get to know basic IATA rules and procedures for cargo, operations of freight forwarders and airline cargo divisions and much more.

CARRIAGE OF DANGEROUS GOODS BY ROAD AWARENESS (ADR)

This course is designed for intended for staff of road transport companies with zero prior Dangerous goods training or those who need to update their training. The ADR satisfies makes you eligible to handle and process dangerous goods for carriage of by road.

CABIN CREW AB-INITIO

This course is set to teach you excellent interpersonal skills and knowledge required to work effectively as a member of an airline cabin crew. At the end of the training, you will also learn to be a fire fighter/safety officer/first aider/a confident leader with an impeccable sense of reasoning and above all an irresistible personality for any airline in the world as that is the standard Lagos Aviation Academy is known for.

BASIC FLIGHT DISPATCHER

If you are passionate about aviation, you may wish to consider building a career as a Flight Dispatcher. This is one of the most exciting jobs in the airline industry. Globally, commercial aviation is expanding and the best time to start this exciting career is now. After graduation from Lagos Aviation Academy (LAA), you’ll be ready to work in an airline’s Operations Control Centre, making decisions and sharing responsibility with an airline captain regarding daily flight operations; you will be the “captain on the ground.

ADVANCED FLIGHT DISPATCHER

VISA APPLICATION AND PROCESSING

AMADEUS PRATICAL

Amadeus is a leading provider of advanced technology solutions for the global travel industry, offering innovative solutions to airlines, travel agencies, hotels, and other travel businesses.